A TikTok video posted by the creator known as Bigmama9kids, who uses the handle @bigmama9kidss, appears to show a customer ordering two Chipotle bowls and asking the server to use rice from the back rather than from the front serving line. In the clip, the customer’s voice can be heard saying, “I want the rice from back there. I want fresh white rice, no green.”
The video shows a male server in a black shirt and gloves standing behind the counter, with two large metal trays of rice visible on the serving line, one holding white rice with cilantro and the other holding brown rice. The server appears to acknowledge the customer’s request, saying, “Yeah, we have clean rice. Yeah, you got clean rice.” The customer then clarified, “Both of them,” seemingly referring to both bowls.
The customer narrated her order in the video, saying, “So I always get plain white rice when I order my chipotle bowl. I don’t get from here because I like for my rice to be real fresh.” The footage appears to show the server returning to the counter with two empty bowls and then filling them with fresh white rice.
Customer asks for extra rice, extra chicken, and specific toppings on each bowl
As the server prepared the food, the customer requested, “can I get extra rice on both please?” and then thanked him. The video shows the server adding pinto beans to one of the bowls, after which the customer appeared to clarify, “No, just on one.” The server then added chicken to both bowls, and the customer asked for “extra” chicken on both, with the server responding, “You said extra chicken? Yes, on both. Yes,” before adding more chicken to each bowl.
The customer then said, “So I want queso on one,” and the server appeared to confirm, “K so on one.” The footage shows the server adding lettuce to one bowl, followed by shredded cheese, which the customer seemed to confirm by saying, “And cheese.” He then added sour cream to the second bowl, and the customer specified, “And then just cheese on this one.” The server appeared to repeat, “Cheese on this one,” as he added the shredded cheese.
The video then shifts to show a display of “Handcrafted Chips Made Fresh Every Day,” specifically “Chili Lime Hand-Seasoned Chips.” A sign appears to show the prices as “REGULAR 550 CAL $2.45” and “LARGE 830 CAL $3.45.” The customer’s voice can be heard reading out the prices, saying, “For the small bag is $2.45, for the large bag is $3.45.”
Video shows the creator eating her meal as viewers debate her ordering style
The scene then appears to transition to two young boys sitting at a table by a large window, eating from Wingstop containers. Finally, the customer, described as a woman in a pink Nike hoodie, is shown sitting at a table with her Chipotle bowl. The footage appears to show her taking a bite of a chip loaded with food from her bowl before continuing to eat with a fork. The Chipotle customer’s specific demands at the counter are not the only way a fast-food order can go sideways, as one customer who ordered two Big Macs via DoorDash opened the boxes to find no meat patties.
The video’s caption reads “#100k #contentcreator #fypppppppppppppppppppppp #chipotle #fypppppp,” though it does not provide additional details about the ordering interaction.
The video drew a range of responses in its comment section. One commenter wrote, “I want fresh white rice,” echoing the customer’s request. Another commenter appeared to push back on the idea of the rice being fresh, writing, “the ‘fresh’ rice you’re getting has been sitting in a hotbox for hours…😂”
Other commenters focused on the customer’s tone and manner. One wrote, “\”I want\” – is not polite,” while another commented, “So where’s the please/thank you?” A separate commenter wrote, “Getting a power trip in chipotle is crazy,” and another added, “everything fresh.. and extra.. whole time the card gonna decline…”
