A man visiting a Buc-ee’s location in Georgia went on TikTok to call out fellow customers for leaving their cars at the gas pumps while heading inside to shop. He expected backup. Instead, over half a million people watched the video, and most of them told him he was the one in the wrong.
The TikToker, who goes by Roscomilavich86 (@horsleyhammertime), posted a clip panning across the pumps and naming what he called “severe Buc-ee’s etiquette breaches,” according to BroBible. His video racked up more than 521,000 views, but the comment section did not go the way he likely planned.
Commenters pushed back almost immediately. “There is no gas pump etiquette, they paid for their fuel, and went to get snacks. You waiting patiently is the etiquette,” one viewer wrote. Another pointed out the scale of the store: “It’s pretty common practice…that’s why there’s 200 pumps…” The TikToker did respond to some comments, writing: “Lots of things are common that are ignorant and rude. I will happily notice and the only people that will get mad about me noticing are the perpetrators of the poor behavior.”
Why parking at the pump is actually part of the plan
This debate is not new at Buc-ee’s. The same argument has been going back and forth on social media for years, particularly among Texas regulars 106.3 The Buzz covered a nearly identical blowup on the “Buc-ee’s Lovers” Facebook group where a woman posted a PSA telling customers to stop treating pumps like parking spots. That thread blew up too, with hundreds of comments split down the middle.
What most people complaining about this seem not to know is that Buc-ee’s actually has no official rule against it. The only restriction, according to 106.3 The Buzz, is against using the lot for extended parking, like sleeping in your car on a road trip. Briefly leaving your car at the pump to shop inside? Technically allowed.
There is even a business case behind the design. A Reddit commenter on a r/Texas post shared what they said was insight from a Buc-ee’s project manager, who allegedly told a friend that the sprawling pump layout was intentional. The reasoning: customers who felt comfortable leaving their car at the pump tended to go inside and spend an average of $13 more per visit. Buc-ee’s reportedly built out the sheer number of pumps specifically to make that behavior possible.
Georgia has been home to Buc-ee’s locations for a few years now, starting with the Warner Robins location that opened in late 2020 and later expanding to Calhoun and Brunswick, which opened in 2025 as the chain’s largest Georgia store at 74,000 square feet with 120 pumps. For many Georgia customers, the pump-parking habit may simply be a Texas tradition that traveled with the chain.
Regulars in the comment section were not shy about owning the practice. “If you’re in Texas, it’s a thing. We all do it. Get over it,” one viewer said. Another added, “I park, go in, get food and whatever. Pay with cashier. Come out and pump. Idc. Texas Buc-ee’s are about FREEDOM.” Ironically, behavior that looked like fans slamming someone for pure laziness to one person turned out to be a deliberate consumer choice to everyone else.
Buc-ee’s has been navigating its own share of customer pushback lately on a separate issue. The chain rolled out a new fueling policy in March requiring credit and debit card users to pay at the pump rather than at the register inside, a move that divided customers on social media and Reddit. That debate, combined with the pump-parking argument, shows how strongly Buc-ee’s fans feel about anything touching their in-store experience.
This is far from the first time customers have clashed over quirky business practices. A woman who got charged a kitchen appreciation fee at a Hawaii restaurant sparked a very similar back-and-forth online, with some defending the charge and others calling it out of line.
BroBible reached out to the TikToker via direct comment. Buc-ee’s did not respond to a request for comment.
