A TikTok creator who goes by the name Wardrobe shared a video detailing her experience at the Anza Hotel in Calabasas, California. She claimed that she woke up in her hotel room to find a trail of ants near her bed and around her head. The video, posted to her account, shows her describing the incident and includes an audio recording of her interaction with hotel staff.
In the video, Wardrobe stated she was moved to a new room, which she described as a suite, after complaining. She alleged that when she contacted corporate support, she was “hung up in my face” and treated with condescension. She said she recorded the video to warn other travelers, urging them not to stay at the hotel or to cancel existing reservations.
Wardrobe’s video includes a cutaway to a Google search for the hotel and close-up footage of what she described as an ant trail on the floor and ants on the bed sheets. She said she went to the front desk with her mother on the phone because she felt ill. According to Wardrobe, hotel staff asked her, “What kind of bugs?” to which she replied it was “bugs in general.”
Hotel staff allegedly minimized the issue as ‘just ants’
A key moment in the video is an audio recording of the conversation with a hotel staff member. In the recording, a female voice can be heard saying, “They are ants, so they’re not… they’re just looking for water. It’s just ants.” Wardrobe reacted to this statement in the video, expressing disbelief.
Wardrobe said the staff’s response was an attempt to justify the presence of insects. “You’re justifying that I should be sleeping with bugs, especially at a hotel room? It’s bizarre, crazy,” she stated. She contrasted the hotel with her own home, saying, “This is not my house, I don’t have ants in my house.”
She sarcastically addressed people who might have similar issues at home, saying, “Shout out to the bitches that got ants and roaches in their house, listen, shout out to y’all, but I’m not that type, okay?” Wardrobe maintained that her complaint was not about the specific type of insect but about any bugs being present in a paid hotel room.
Wardrobe concluded the video by showing her packed bags and stating she was leaving the hotel. She reiterated the name of the establishment as the “Anza, A-N-Z-A, Hotel in Calabasas, California.” The video’s caption simply read, “THE ANZA HOTEL.” Wardrobe highlighted the specific location, a detail often noted in viral hotel reviews, though the problems can vary widely.
The video prompted a range of reactions in the comment section. One user wrote, “I’m itchy af.” Another focused on the staff’s explanation, commenting, “Looking for water? And im looking for my MONEY BACK !” A third commenter added, “Just ants ? It’s a infestation.” The unsettling discovery prompted strong reactions online, a common response to unsettling home or hotel encounters.
Other comments expressed surprise at the details of the incident. One person remarked, “when he said IN his earrrr??? 😳” Another quoted the staff member’s response with amusement, writing, “They just looking for WATAAAA??” Wardrobe’s video and the subsequent online discussion brought attention to the specific claims about the hotel’s condition and the response from its staff.
